This letter of reference is given to Mr. Mohammad by Mr. Christopher Klein, Rooms Division Manager of Caesars Bluewaters Dubai upon request of Swiss Valet Parking Services L.L.C, who is the appointed company providing the valet parking management solution for our Resort including The Rotunda as well as for our business partner Cove Beach.
Swiss Valet Parking Services L.L.C. has been very supportive, and their management has a very fast response rate to guest complaints and has never failed to satisfy the customer after an incident/accident has occurred. I also would like to highlight that the company has never failed to provide us or our business partner Cove Beach with additional valet parking assistance short notice.
Christopher Klein
Rooms Division Manager, Caesars Bluewater Dubai